Grow support
Help with Affelion Grow: making waves, sending gifts, the album and the garden.
Get in touch
Email hello@affelion.com. Include your app version, device type and a short description of what happened. Please do not send passwords or payment-card details.
How do I play?
Touch the water. Each touch makes a wave. Waves push the gift that is floating, so touch behind it to send it toward the bunny on the ledge. A leaf turns to follow a push from behind it.
Do I need an account?
No. Grow has no account or sign-in. Your progress is kept on your device.
How do I turn sound off?
Open the album and choose Sound. The setting is remembered.
I bought the garden. How do I restore it?
Open the album and choose Restore purchase. Use the same Apple account used for the purchase. Restoring is free.
I deleted the app. Can I get my garden back?
The garden purchase can be restored. Your plants, keepsakes and album live only on the device, so they start fresh after the app is deleted unless your device restores them from a backup.
Refunds
Purchases are made through Apple. Refund requests go to Apple at reportaproblem.apple.com.
Is this a substitute for therapy or medical care?
No. Grow is a game. It does not provide medical advice, diagnosis or treatment. If you need urgent help, contact your local emergency services.